Frequently Asked Questions Regarding Dandridge Art Wallpaper

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I look forward to hearing from you. 


Question: How do I measure my walls to determine how many wallpaper rolls to order?

Answer: When ordering wallpaper, please ask a professional hanger to come to your house to measure and access the pattern repeat with the size of each wall. We encourage you to order a sample of the paper to do this properly. If you decide to do on your own here is a guide:


Question: What substrates are your designs available in?

Answer: Wallcoverings - Smooth | Vinyl Grasscloth | Type II Textiles - Linen Cotton Canvas | Basketweave Cotton Canvas


Question: Where can I purchase your Wallpaper/Textiles?

Answer: In Richmond, VA the Wallpaper Collections and Fabric are carried at Williams & Sherrill Interiors and pillows are sold at Palette Paint.

In Charleston, SC all Collections can be purchased at GDC Home on Sam Rittenberg Blvd.

If you are interested in becoming a retailer follow the link at the top of the page.


Question: What if I need help with selecting design, substrate, scale and colorway of your wallpaper?

Answer: Here is a list of designers on the East Coast that are knowledgeable with Dandridge Art Wallpaper and have samples:

  • New Canaan, Connecticut - Company K | Rittenberry Designs | Stirling Mills Interiors

  • Palm Beach, Florida - Classics Updated Interior Design

  • Raleigh, North Carolina - Rebecca Pace

  • Winston-Salem, North Carolina - Pink Salt Interiors

  • Charleston, South Carolina - Ryland Witt Interiors

  • Alexandria, VA - Colman Riddell Interiors

  • Kilmarnock, VA - The Pedestal | Pillar & Peacock

  • Richmond, VA - Molly Carey Designs | Angela Elliott Interiors | Lesley Glotzl | Suellen Gregory | Tiffany Jeremiah | Holly Kidwell | Kat Liebschwager Interiors | Janie Molster Designs | O’Brien & Muse | Pillar & Peacock | Pink Salt Interiors | Conway Vanderwolk | McVey Valentine Interiors


Question: What width is your Grasscloth roll?

Answer: 54”W trimmed to 48”W


Question: Please tell me more about your Smooth wallpaper.

Answer: Smooth wallpaper is a durable opaque white paper with water-activated adhesive backing. It’s long lasting but fully removable.  24”w x 5yd rolls.


Question: Do you offer a Commercial Grade paper?

Answer: Yes, Type II wallcoverings are compliant with a durability standard for commercial wallcoverings. Criteria include scrubbability, stain resistance, flame spread, color fastness, abrasion resistance, and more. Testing is conducted according to the Type II ASTM F793 standard and test procedures. The American Society for Testing Materials (ASTM) established the standard with input from the Wallcovering Association. Size: 2’w x 27’l rolls


Question: Where is your wallpaper made?

Answer: This wallpaper is made in the United States with pulp that may have been imported from other countries 


Question: How do I determine how many rolls for your large scale wallpaper designs?

Answer: For large scale designs on smooth or woven paper, we recommend alternating rolls when hanging to an A-B-A-B pattern, so divide the total number of rolls in half and order that amount of A and B.


Question: How do I clean this wallpaper?

Answer: If you need to clean your wallpaper, just gently wipe down with a damp cloth. The use of industrial cleaner or heavy rubbing can cause color to lift. Do not use any bleach, ammonia or detergents.
 



Question: Is your Smooth wallpaper Eco-friendly?

Answer: Yes and formaldehyde-, phthalate-, and PVC-free.


Question: How do you install your Smooth wallpaper?

Answer: Paper is pre-pasted but will need pre-trimming.

Trim right side of paper ¾”; along line that is discolored.

Begin in an inconspicuous corner of your room as repeat does not always match up on the final seam.  Start at the left edge of your wall hanging left to right. Wet and fold the back of the paper using a clean paint roller or sponge, making sure not to leave any dry spots. Gently “book” the paper – fold the pasted side in on itself by folding the top and bottom of each piece to meet in the middle. Do not crease the paper. Set aside 3-5 minutes to rest and activate adhesive, noting which section is the top half. Repeat with a second strip.

Pick up your first strip and unfold just the top half. Align the top of the wallpaper with the ceiling, making sure the edge is straight and even on the wall. Painter’s tape can be used to secure the paper if it begins to slip. Once the paper is in position, unfold the bottom half of the strip and smooth downward lightly with a damp sponge. Remove large air bubbles; smaller bubbles will dissipate as the wallpaper dries.

Pick up your pre-trimmed and “booked” second strip unfolding just the top half and apply its left side directly against the right side of the previous strip so ends seam together. Repeat these above steps with the remainder of your paper.

Let your paper dry completely, this usually takes about 3 hours, before using a sharp utility knife to trim extra paper at the edges of your molding. Wipe the walls with a damp sponge to remove excess adhesive.


Question: How do you hang your Type II Wallcovering?

Answer: We recommend hiring a wallpaper professional to install your Type II Wallpaper. However, if you choose to do it yourself we have used the following steps for a successful installation.

    1. Begin by inspecting and preparing the walls where the paper will be installed.

      • Fill holes and sand any rough areas

      • Remove outlet and switch covers

      • Prime the walls if necessary and let dry completely. Priming will neutralize the existing wall color and help the wallpaper glue to adhere.

      • Clean and wipe down the walls

    2. Gather your installation materials.

      • Level with straightedge or laser level

      • Pre-mixed wallpaper paste

      • Paste Brush or Napped Roller

      • Wallpaper smoothing brush

      • Ladder

      • Putty Knife (6” metal works best)

      • Snap-blade knife or utility knife with extra blades

      • Pencil or Tape

      • Drop cloth or Tarp

      • Bucket of clean water

      • Clean table/workspace

    3. Lay a dropcloth or tarp down in your workspace to protect the floor from glue and water.

    4. We recommend that you begin installation in the least conspicuous portion of the room, usually over the entry doorway.

    5. Use a plumb bob (weight on a string), a level, or a laser level to tape or draw a light vertical level line where you plan to begin install. You may want to check for level consistently throughout install.

    6. Unroll and cut down the first panel of paper. Cut the panel approximately 4” longer than the height of your wall to allow room for trimming and adjustment.

    7. Lay the first panel face-down on your flat clean work area. Apply an even coat of pre-mixed wallpaper paste to the entire surface. Take care to roll or brush away from the center towards the edges to avoid build-up on the front edges of the paper.

    8. Lightly fold the top and bottom of the panel over itself to meet in the center so all pasted areas are covered, take care not to crease the paper. This is called ‘booking’. Book the paper by letting it sit folded for approximately 10-12 minutes.

    9. Once the paper is booked, you can begin install. Unfold the top half of the booked panel and place it against the top of the wall with a small overlap onto the ceiling. Make sure the edge of the paper aligns with your level line before smoothing the top portion of the panel onto the wall, working from the top down and the center out.

    10. Gently push the paper into the top corner where the ceiling meets the wall. Then, place the putty knife against the corner and use it as a guide to cut the top of the wallpaper panel off, flush with the ceiling. Move the putty knife to continue using it as a guide, but take care not to lift your cutting knife.

    11. Continue working from the top down, smoothing from the center out to the edges using your wallpaper smoother or smoothing brush to work out air bubbles. Unbook the bottom half of the paper and continue smoothing down the full panel.

    12. Finish and cut the bottom portion of the paper as you did the top, in step 10.

    13. Wipe excess paste away from the panel with clean water and a natural sponge. Dry with a clean cloth.

    14. Before cutting the second panel, hold paper up to the wall to ensure you have enough paper to match the installed panel. Then, following steps above, overlap second panel over first panel by 1” taking care to ensure the panel is level and that the patterns align.

    15. If desired, you can double cut your wallpaper after applying each panel.

    16. To double cut: locate the center of the overlap and, using a long ruler and a sharp cutting blade, cut in the center of the overlap lengthwise on the wall. Take care not to score the wall behind the paper. Pull away the ½” excess from both panel edges.

    17. Continue until all panels are installed.

    18. The final panel may not perfectly align with first panel. Use the double cutting method to make this final seam less noticeable where possible.


Question: What if my wallpaper is damaged upon receipt?

Answer: We hope all our products find their ways into homes, offices and rooms they love. If you happen receive a flawed or damaged order, we are always willing to replace or refund it.